Cancellation Policy of Student Life LLC
Registrants are required to pay a normally NON-REFUNDABLE REGISTRATION fee as prescribed in the respective conference registration fee details. The fee once paid will normally NOT be refunded on any account nor would this fee be held in reserve for future conferences / events.
For making online payment through Credit/Debit Card or Internet Banking, the registrants will need to pay an additional processing charge as “transaction charge” in addition to the fees.
In case of any registrant found to have paid more fee than prescribed, due to technical reason and on receiving the communication from the said applicant, the said extra payment, if found, shall be refunded by SL to the same account from which the payment has been received.
There is no provision for cancellation and request for refund of registration fees including transaction/service charges, etc. will not be entertained in any circumstances. Any types of charge back will not be considered by the bank except in the case of failed transaction which will be settled solely by the bank with the applicants/customers.
The one time set up fees are non refundable. In case any customer is not satisfied with our services we can provide a refund for monthly/annual payment. The refunds will be made after deducting the Service Tax. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase.
Refund Policy of Student Life LLC
In the event registration is successful but post-payment due to unexpected and extenuating circumstances, the service is cancelled; the individual service’s refund policy will be applicable for determining whether refunds will be granted for the particular registration, and the time-frame for processing refunds will be determined by SL legal department.
Please note that the amount of refund will be limited to only the registration fee amount. Online payment fees will not be refunded, payable towards online payment processing. The refund amount will be refunded directly by SL from the SL account;
It is mandatory for the users to maintain unique invoice and Transaction ID numbers, which would be provided at the time of placing a request. This number would be required to address any problems, if any.
In the majority of cases, there is NO other situation under which SL will provide a refund, except for the condition expressly mentioned above under Refund Policy. In exceptional circumstances, the SL team will work with you to reach a mutually acceptable solution.
SL intends to be objective, fair and reasonable in resolving such situations in order to maintain a positive and harmonious relationship with its users. The maximum refund amount claimable from Student Life LLC cannot exceed the amount paid by the user for registration.