Disclaimer

Disclaimer for the website

Premises

The information contained in this website is for general information purposes only. The information is provided by Student Life and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Student Life. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Student Life takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

How The Website Works

By means of the website www.studentlifeinternational.com (the “Site”), managed by Student Life LLC (“SL”) a company which provides bespoke services to students via an on-line platform, through which it enroll students who are seeking international education from universities who has partnered with SL and provides the students with a suite of an end-to-end services, including their placement in a suitable university, college or other institution. The Online service platform (www.studentlifeinternational.com) will provide students from India and China with all the services required for migrating and studying overseas (in Australia, US, Canada and UK), including the selection of schools and colleges and all related services as well as travel, accommodation and every service connected directly and/or indirectly with the migration from their country of origin to their chosen country of study. This kind of entire end-to-end online platform does not have competitors worldwide and it is the first online platform which will provide several and specific services to the students of this kind. The User accesses and may look through specific services. In addition, by registering to the Site, the User may also purchase the services offered, as well as receive further services offered by the Site.

Privacy Policy

This Privacy Policy describes the modalities and purposes through which SL carries out the processing of its Users’ personal data (the “data”). This Privacy Policy is provided to Users pursuant to and in compliance with Section 13 of Legislative Decree 196/03 – Personal Data Protection Code (the “Privacy Code”), with Section 13 of the EU General Data Protection Regulation no. 2016/679 of 27 April 2016 (the “GDPR”) and with the Provisions issued by the Data Protection Authority, as well as with the applicable European legislation. This Privacy Policy refers only to the Site and the processing of personal data carried out by SL, without any extension to the data processing operations carried out by other websites visited by the User by links, in relation to which SL does not take on any responsibility. Payment and Privacy Policy for the credit/debit card details. All the credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties. Merchant will not pass any debit/credit card details to third parties. Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, studentlifeinternational.com cannot guarantee the security of any information that is discolosedonline. The Merchant is not responsible for the privacy policies of website to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

“All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”

www.studentlifeinternational.com will not pass any debit/credit card details to third parties”

www.studentlifeinternational.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However www.studentlifeinternational.com (website) cannot guarantee the security of any information that is disclosed online”

www.studentlifeinternational.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.”

“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Data Controller

The Data Controller is the company Student Life LLC, based in Dubai (UAE), Boulevard Plaza, Tower 2, level 22. The data is mainly processed at the Data Controller’s premises, within the European Union and, with respect to services provided by third parties, also outside the European Union In case of transfer of the data in countries which do not ensure the standard of protection equivalent to Italy, SL undertakes to adopt all the necessary measures to legitimize said transfer

Modalities Of Data Processing

The data is processed mainly with electronic, computerized and automated means, for the period of time which is strictly necessary to seek the purposes for which it was collected.

SL processes the data in compliance with the law, adopting adequate security measures able to prevent non-authorized accesses, dissemination, non-authorized alteration or destruction of the data.

Purposes Of Data Processing

Users’ data will be processed exclusively for the following purposes:

  • Activation and operative management of the services offered by the Site (e.g. Users’ registration, fulfilment of Users’ orders, processing of payments, customer service, etc.), as well as for the carrying out and management of the respective administrative and/or accounting purposes. In this respect, the providing of the data by the User is voluntary but the refusal to provide the same data will cause the impossibility to obtain the service requested (e.g. processing and fulfilment of the order). In this regard, the legal basis of processing is the performance of services expressly requested by the User;
  • Information to the User, by means of newsletter email communication to the email address provided by the same User, in relation to new products and/or services offered by SL similar to the ones already purchased by the User. In this respect the consent from the User is not necessary (so-called “opt-out” mechanism), but the latter may always oppose the processing. To such extent, any communication concerning SL’s new services will give the User the possibility to refuse further similar communications. The legal basis of the processing in this case is the legitimate interest of SL, as provided by the art. 130.4 of the Privacy Code and the premises no. 47 to the GDPR: in relation to this purpose the User will be always allowed to object to such processing, by clicking on the link in the communications or by contacting SL;
  • With the previous consent from the User, marketing activities, such as the sending of newsletters of invitations to SL’s events and initiatives, invitations to participate in surveys and market researches, commercial and promotional communications concerning products and/or services by SL. The purposes above will be carried out with automated and non-automated means (e.g. email, sms, ordinary mail, etc.). In order to carry out such activities it is necessary to acquire the consent from the User: the consent will be required upon registration and may be always revoked, also partially; for example, the communications sent by email will give the User the possibility to refuse further sending. The legal basis of the processing is the express, specific and voluntary consent of the User , and the refusal to provide the same will only prevent the User from receiving invitations, promotions and offers, of course not affecting the possibility of using the services and functionalities of the Site;
  • The consent will be required upon registration and may be always revoked, also partially. The legal basis of the processing is the express, specific and voluntary consent of the User, and the refusal to provide the same will only prevent the User from receiving invitations, promotions and offers by the other companies of the Group, of course not affecting the possibility of using the services and functionalities of the Site;
  • Purposes connected to the execution of obligations provided by law, regulations, EU and national provisions, orders imposed by competent authorities, which represent the legal basis for the relevant processing operations.

Personal data undergoing processing

SL receives and collects, through the Site, information related to the Users visiting its pages and using the services offered by the Site. In particular, SL will collect and process the following information.

Web-browsing data

When the User browses through the Site, the latter collects certain information such as the pages visited, the links and/or buttons clicked by the User, the date and hour of the access, the User’s IP address, the browser used the operative system used (so called “web-browsing data”). Said data, for its nature, in certain cases could allow to identify the User, also by means of elaborations and connections with third party data. However, SL uses said data exclusively to obtain statistical and anonymous information about the use of the Site, for purposes strictly related to the control of its correct running. The data may also be used for the ascertainment of liabilities in case of IT crimes in damage of the Site.

Data Voluntarily Provided By The User

SL does not collect User’s data by external sources and limits to the minimum the collection of User’s personal data, exclusively in relation to the purposes illustrated in previous par. 5, meaning:

  • Registration to the Site: when registering to the Site, the User will be asked to provide an email address and create a password for accessing the Site, as well as the User’s name, surname, date of birth, addresses and telephone numbers. The providing of said data is entirely voluntary, however, the refusal to provide all the mandatory information (marked with a *) will impede the possibility for the User to registering to the Site.
  • Placement of the order and purchase of the services: in addition to the data requested in the Registration form, in order to place the orders and purchase of the services, the User will be also asked to provide the address where the documentation or other item – strictly connected with the purpose of SL – shall be delivered. Furthermore, in order to allow the payment of the orders and products purchased, the User will be directed to a banking portal, where the User can proceed with the payment by inserting his/her credit card data and relevant security codes;
  • Sending of the newsletters: both when the User registers to the Site and in other moments (e.g. when placing orders), the User may freely express (by selecting the specific tick-boxes) the consent for the use of his/her personal and contact data (e.g. email address) for the sending of newsletters from SL and/or third parties as illustrated in previous par. 5, lett. c, d, e. The providing of the consent by the User is entirely free and it will not affect the possibility of registering to the Site, the placing of the orders and purchasing of the products, the use of the other services offered by the Site.
  • Other data voluntarily provided by the User: during the use of the services offered by the Site, the User may also provide SL with other data, further to those indicated above, in order to receive additional information and/or services (e.g. by requesting information, reporting disservices or dysfunctions on the Site, etc.). Said data will be processed by SL exclusively for the purpose strictly related to the User’s request. The refusal to provide said data may affect the possibility, for the User, of receiving the service or information requested.
Cookies

A cookie is a little file which a website sends to the browser and saves on the User’s computer when visiting a website. Cookies are used in order to allow or enhance the running of the website, but also to gain information on the Site or on the User’s web-browsing activities.

Generally speaking, the Site uses cookies both for technical purposes and for additional purposes: while technical cookies are used as strictly necessary to the correct running of the Site and to provide the User with the services expressly requested (e.g. authentication, language selection, etc.), as illustrated below, the cookies used for additional purposes (e.g. targeting and profiling cookies, analytics cookies) are used in order to carry out analysis of the User’s behaviour on the Site, in order to develop the content of the Site and send marketing messages in line with the preferences showed by the User during the web-browsing of the Site.

Technical Cookies

These cookies are essential to allow the User to browse on the Site and use its functionalities, such as the access to the reserved area of the Site (cookie of authentication). The strictly necessary cookies are used to record a univocal identifier in order to manage and identify the User with respect to other Users visiting the Site in the same moment, providing the User with a consistent and precise service (e.g. the shopping cart). These cookies are necessary to the correct working of the Site and to record the choices expressed by the User (e.g. username, language, etc.), to distribute requests on different servers, to record when the User gives his/her authorization or expresses the consent to specific options (e.g. newsletters), to allow the User to visualize contents and video through Adobe Flash Player. These cookies, in particular, are:

Performance And Analytics Cookies

These cookies may come from SL or third parties such as GOOGLE ANALYTICS, session or persistent cookies, and their use is limited to the performance and enhancement of the Site. They collect information concerning how a User uses the Site, such as the pages visited. In addition, analytics cookies may recognize, measure and track the visitors of the Site, allowing us to improve and enhance the Site, by way of an example by ascertaining if the User easily finds the searched information, or by identifying the aspects of the Site are more interesting. Said cookies are used by SL to elaborate statistical analysis on the ways Users browse through the Site, on the number of pages visited or of clicks made on a page during the browsing.

For information on how to manage the performance and analytics cookies installed by Google Analytics and ShareThis as well as to refuse them, please visit the Privacy Policy of Google Analytics and ShareThis and the options on cookies at the following link/links: www.google.com/intl/en/policies/privacy/ www.google.com/intl/en/policies/privacy/key-terms/#toc-terms-cookie and https://www.sharethis.com/privacy/.

Third Party Targeting And Profiling Cookies

SL avails itself of commercial partners in order to show advertising about the Site on third websites and to allow advertising network partners to show advertising contents related to the preferences of the User which has registered to the Site or visited it. These cookies are used by VFS – (and Google, Facebook, Twitter, Instagram (we may invest in paid advertising of SL online store in these channels) in order to present to the User advertising banners when he/she is visiting other websites, showing the last contents visualized on the Site. During the User’s web browsing, these cookies are also used to show him/her products or services which may be of interest or similar to those previously visualized, based on the browsing chronology.

How To Disable Cookies On The Browser

Apart from the choice to accept or refuse the cookies used by the Site for additional purposes by means of the mechanism illustrated in this Privacy Policy, in the future the User may disable from the browser the cookies installed by the Site also by means of the setting of the same browser. The majority of web browsers are set to accept cookies. However, if so wished, the User may set his/her browser to limit the number of cookies accepted or to block all cookies, by changing the browser’s settings with the following procedures:

  • Microsoft Internet Explorer: Click “Tools” in the top right corner and select “Internet settings”. In the pop-up select “Privacy”: here the User may change the cookies settings.
  • Google Chrome: Click the “wrench” in the top right corner and select “Settings”. Then select “Show advanced settings” and change the “Privacy” settings.
  • Mozilla Firefox: In the top left menu select “Settings”. In the pop-up window select “Privacy”: here the User may change the cookies settings.
  • Safari: In the top right menu select “Preferences”. Then select “Security” and change the cookies settings.
  • In order to carry out such operation in the mobile telephone, please consult the handbook of the device.
  • Fraud detection and prevention: We may use personal data for the detection and prevention of fraud and other illegal or unwanted activities.
  • Please be aware that by disabling all the cookies on the Site, certain functionalities of the Site may not be available (e.g. authentication).
Further Information On Cookies

The website www.allaboutcookies.org contains the instructions for the management of cookies of the most used browsers; alternatively, it is possible to consult the documentation related to the software used on the device.

Communication Of Data To Third Parties

The data provided by the User and those collected by the Site in the providing of the services (e.g. IP address) will not be disseminated and may be communicated, also abroad in Countries outside the EU, exclusively for the purposes and with the modalities above, to the following categories of entities:

  • collaborators, consultants, professionals, companies of the Group providing to SL technical or organizational services (e.g. IT service providers), or collaborating with SL for the correct providing and execution of its services or for marketing activities;
  • persons, companies, professionals, companies of the Group providing assistance and advice to SL with particular but not exclusive reference to accounting, administrative, legal, tax and financial matters;
  • companies of the Group, for the purposes illustrated in previous par. 5 lett. d, when required by law with the consent from the User;
  • subjects and entities legitimated to access the data by law provisions or authorities’ order.
  • The subjects and entities indicated above will process the data in their quality as autonomous data controllers pursuant to applicable law or as Data Processors.
  • The list of names of the subjects to which the data are or may be communicated is available by contacting SL at the address indicated in par. “Contacts and Users’ rights”.
Data Retention

Personal data are processed for the time necessary to provide the services requested by the User and for the performance of related and instrumental activities, as indicated in paragraph 5 above, and are deleted upon the termination of the purposes for which they were collected and processed.

To ensure the continuous update of the data, SL will deactivate the User’s account and the services requested after a period of 12 months of inactivity by the same User. The User will always have the possibility of registering again.

Lastly, data collected by the SL for marketing purposes are stored until the unsubscribe/opposition of the User and, in any case, for 24 months from the provision of data. Prior to the end of this period, SL will send a notification to the User requesting the voluntary and free expression of a new consent, and if the User refuses to give such consent, the data will be stored anonymously for analysis and statistical purposes.

Contacts And Users’ Rights

The User, in its quality as data subject (i.e. the natural person whose data is processed) can exercise specific rights by contacting SL with the modalities indicated below.

In particular, the User has the right to obtain:

  • the confirmation as to the existence of data concerning him/her, even if not recorded yet, and the communication of the same data in intelligible form;
  • the indication of the origin of the data, purposes and modalities of the processing, subjects and categories of subjects to which the data may be communicated or which may know the data in their quality as representatives in the State’s territory, as data processors, or persons in charge of the processing;
  • the updating, rectification or, in case of interest, integration of the data;
  • the erasure, anonymization or the blocking of the data unlawfully processed.

The User has the right to oppose, also partially for the single channels of communication, on legitimate grounds, the processing of the data and to oppose

the processing for commercial information, marketing, profiling and market research purposes

Furthermore, where applicable, the User shall also exercise the rights referred to in Sections 16 to 21 of the GDPR, in particular:

  • the rectification of data, namely the update or amendment of data;
  • the erasure of data;
  • the restriction of processing;
  • the portability of the data.

Furthermore, the User has the right to object, for legitimate reasons, to processing of data and – also partially in relation to different channels of communication – to processing of data for marketing purposes by SL or third parties.

Lastly, the User has the right to lodge a complaint to the Data Protection Authority in relation to processing of data referred to in this Policy. The rights listed above may be exercised by means of the specific functions available on the Site, or of the links inserted in the email, or by sending an email to the following address: evdokiamakrillos@studentlifeinternational.com – [insert the email of the IT team]

Amendments To The Privacy Policy

SL may amend, from time to time, this Privacy Policy, by publishing the amendments on the Site. We invite Users to check periodically such updates.

In case the amendments are particularly meaningful, SL may communicate them to the User by means of a different channel (e.g. by sending an email).

Terms and Conditions (T&C)

United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.

Visa and Master Card and which currencies will be accepted for payment.

We will not trade with or provide any services to OFAC and sanctioned countries.

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

User is responsible for maintaining the confidentiality of his account.

Delivery Policy

SL will not ship any items in relation to its services and therefore such clause “Delivery Policy” shall not be applicable.